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Access Our Services

If you are a new client trying to access our services, please call us during our intake hours. Before doing this, please see our eligibility criteria below to determine if you qualify for our services.

General intake is currently closed, and will reopen on Monday, September 14th.

To be included in our intake list, please call (215) 832-0900 on Wednesdays 9:30am-12:00pm or Thursdays 2:00pm-4:30pm.


  • We do not accept walk-ins to our office
  • We do not accept collect calls
  • If you are in immediate danger, call 9-1-1. If you are experiencing domestic violence and seek resources, support, or a safe place call the National Domestic Violence Hotline at 1-800-799 SAFE (7233) or TTY 1-800-787-3224.

Eligibility Requirements

HIAS Pennsylvania works with low-income and at-risk immigrants and refugees.

Eligibility criteria and prioritization for legal representation include:

  • Income: Services are generally targeted to families and individuals who have an annual income of less than 187.5% of the Federal Poverty Guidelines.
  • Expertise: Services are targeted towards those who fall under our expertise.
  • Vulnerability: Services prioritize those most vulnerable (experiencing homelessness, etc.). Services also target those in removal proceedings.

We regret that we are unable to meet the needs of every immigrant who needs legalĀ representation, even those who are otherwise eligible for our services. There are other service organizations you can contact for assistance if we are unable to assist you.


If you meet our eligibility requirements: